Integrating technological innovation in learning support

This presentation outlines the three-year project of transforming the WARC into one of AUCA’s most technologically integrated offices. Step-by-step implementation of technology has allowed the WARC to make significant strides in management practices, support of student excellence, and cultivation of academic skills, while providing a bright outlook for future development.

This poster presentation will outline, step-by-step, the three-year project of developing the WARC from a low-tech operation into one of the most technologically integrated offices at AUCA. Thorough data collection and evaluation, emphasis on integrating information/digital literacies into its support of general education and first-year experience programs, and constant inter-departmental collaboration have propelled the WARC to the forefront of AUCA’s student services.

The WARC’s experience of technological integration in tutoring and management practices may be of value not only to administrators of learning support centers, but to anyone involved in an academic support capacity. The presentation will include an overview of the WARC’s innovations in its use of technology, collection and management of data, a discussion of collaborations with other AUCA student services, and implications for the future of learning support at AUCA and other institutions.

The intent of this presentation is to demonstrate how a learning support center can innovatively use technology to manage its operations and effectively support learning and teaching, as well as prepare grounds for the cultivation a professional community of academic support unit administrators from among the AMICAL-member institutions.